Licensed to serve all Minnesota counties Call (651) 727-7377 Case managers: make a referral

You care for someone you love. We’re here to support you.

Infinite Life Works helps eligible Minnesota families access paid caregiving through the 245D services we’re licensed to provide. We train and support family caregivers, help coordinate the process, and handle the agency details so you can focus on caring for your loved one.

A clearer path to becoming a paid family caregiver

Most families aren’t sure where to start, and that’s okay. Here’s how the process works with us.

  1. 1

    Start a conversation

    Tell us about the person you support and the kind of help your family is looking for. We’ll explain our model and talk through possible next steps.

  2. 2

    Coordinate the service plan

    We work with you and the person’s case manager to understand the assessed needs, authorized services, and caregiver requirements.

  3. 3

    Complete onboarding and training

    We guide you through the agency’s onboarding process and provide training for your caregiving role.

  4. 4

    Keep getting support

    Once services begin, we stay connected with you, help with agency requirements, and provide guidance as needs or questions come up.

What paid family caregiving can and can’t include

Paid family caregiving is a good fit for many families, but Minnesota DHS rules limit who can be paid and for which services.

Not sure how these rules apply to your family? We’ll talk it through with you and your case manager. Call (651) 727-7377.

  • Spouses and parents of children under 18 can’t be paid for our waiver services.
  • Other relatives may be hired if they meet all DHS requirements.
  • Relatives can’t be paid for Individualized Home Supports with family training.
  • A primary caregiver can’t be paid for respite or homemaker services meant to relieve them.
  • A caregiver who lives in the home can’t be paid for sleep time as night supervision.

Family caregiver FAQs

Answers to the questions families ask us most. Don’t see yours? Call (651) 727-7377.

Can I get paid to care for my family member?

Often, yes. Relatives such as adult children, parents of adults, siblings, grandparents, aunts and uncles can be hired by ILW as caregivers for some services. Spouses and parents of minor children can’t be paid for these waiver services, and some services have their own limits; we’ll go over yours with you and the case manager.

What are 245D services?

“245D” refers to Minnesota Statutes chapter 245D, the state standards for licensed home and community-based services for people with disabilities and people age 65 and older. Infinite Life Works is licensed to provide the services listed on our Services page.

Do we need a case manager?

Yes. Waiver services are planned and authorized through the person’s case manager. If you’re not sure who that is, the person’s county, tribe, or health plan can tell you, and we can help you figure out who to call.

What training will I receive?

You will receive training on Minnesota 245D requirements, person-centered support, health and safety, service-recipient rights, incident and maltreatment reporting, documentation, and emergency procedures. You will also receive training specific to the individual you support, including their needs, preferences, support plan, and any specialized tasks required for their care. Ongoing and annual training will help you remain confident, competent, and compliant.

How many hours can I be paid for?

Hours are based on the person’s assessed needs and the services authorized in their support plan.

Does it cost my family anything?

For people who qualify, authorized services are paid by Medical Assistance; some programs, such as SILS, are county-funded. Some people have a monthly cost share, such as a spenddown, and the case manager can explain it.

What areas do you serve?

We serve individuals and families in all Minnesota counties. Specific service availability depends on the person’s authorization and our current staffing.

Do you offer services in languages other than English?

Yes. We provide free interpreters for the people we serve and their families that allow us to support caregivers in over 300 languages.

Families bring the love and commitment. We bring the training and support.

Have questions first? Read our family caregiver FAQs or call (651) 727-7377.

See If Paid Family Caregiving May Be a Fit